It was late on a Friday, just after 6pm when a call came in from one of our clients, a senior consultant from a London based energy recruitment company. I was asked if we could ‘work our magic’ and onboard a new worker before their flight was due to go out on Sunday morning. Naturally, there was some urgency for us to call worker, Marcin who had been placed by the agency, to explain the benefits of using us and how to register. Later that evening, one of our onboarding team sent across the application form to complete, and using a mobile phone app, the worker was able to upload their ID and proof of bank details. By Saturday, Marcin was made fully active, allowing him to take the flight on the Sunday morning. He was reassured that all was in hand with the management of his payments and impressed we were available to answer his questions outside of hours.
Marcin
Having all the appropriate insurances to cover the candidate and agency/client is becoming more prevalent these days, and the requirement for Travel and Medical cover is a necessity for those travelling abroad for work. Whilst we already had Travel & Medical cover, to include repatriation and kidnap cover, there were some restrictions for US Nationals working in country. It’s widely known that private medical cover is extremely expensive for Americans so when a new energy staffing firm asked us to ensure US nationals working offshore in Florida, we contacted our insurance broker to determine if cover for US Nationals was an option. Surprisingly, the broker enhanced our cover to include emergency helicopter transportation, as well as all most medical situations to help the worker in a crisis. We were able to include the insurance within our management fees, so it was cost effective for the worker.
As a result of the enhancement in cover, we were added to the agency’s Preferred Supplier List as a payroll company to manage compliance for their workers.
A new civils contractor was formed in June this year and one of their challenges was hiring subcontract workers on a long-term basis, paying them under the Construction Industry Scheme. HMRC advised them they may be deemed to employees of the company, if they contracted on a long-term basis and/or were supervised in some way. The owner of the company was recommended to Team Construction, Futurelink Group’s CIS compliant arm to take over the management of their contract workers. The company owner was concerned about the costs to partner with Team Construction but was pleasantly surprised that the small management fees would be covered by the worker and could be claimed back since it was a tax-deductible expense.
Furthermore, Team Construction would maintain the worker’s self-employed status and with their in-house Chartered Accountancy practice, manage the subbie’s tax returns.
We started paying the company’s workers at the start of August and so far, they have been pleased with the service offered. Another satisfied customer and best still, the workers are on a more tax efficient structure which means they can claim a rebate each year.
Our Commitment to Excellence
Hear directly from our clients about how we’ve transformed their challenges into triumphs
Polite and super professional staff, payslips are fair play , will be recommending ppl to join
I have used Future link for over five years and entrusted them to deal with all of my finances.I have dealt with various members of the team and have always felt supported. They are all experts in their field and have answered all of my questions. They are quick to respond, patient and professional at all times. Future link have removed all pressure regarding finances hence I would highly recommend
Great company and great partner in business. I had contact with Cristina Ferecatu for many items regarding administration and payroll and it was a pleasure to work with her. Cristina’s dedication to excellence has left a lasting impression and I look forward to the possibility of future collaborations
Personally I have never agreed with the concept of an umbrella payments and have negatively dealt with a lot over the last few years but I can honestly say that if I was given an option to go CIS, LTD or Umbrella with Futurelink, I can honestly say with the professional support I receive and the fast friendly responses I would definitely select Futurelink as my payment method.
Absolute pleasure to deal with, very efficient and goes above and beyond in all aspects.
If there’s any issues it’s addressed immediately as they understand when it comes to your money nobody wants to wait.
I will definitely suggest them to further projects I attend.
Thank you team at Futurelink for making all my payments hassle free for me!
Absolute pleasure to deal with, very efficient and goes above and beyond in all aspects.
If there’s any issues it’s addressed immediately as they understand when it comes to your money nobody wants to wait.
I will definitely suggest them to further projects I attend.
Thank you team at Futurelink for making all my payments hassle free for me!
I am thrilled to give a resounding 5-star rating to Future Link Group for their outstanding service and relentless commitment to innovation. From the moment I engaged with their team (Karen Dodd), I knew I was in capable hands.
First and foremost, their dedication to customer satisfaction is unparalleled. The level of professionalism, promptness, and attention to detail displayed by the Future Link Group team is truly commendable. They went above and beyond to ensure that all my queries were addressed promptly and thoroughly, making me feel valued and understood as a customer.
Lastly, I must highlight the exceptional level of support I received from Future Link Group. Their team was readily available to address any concerns or issues that arose, providing timely solutions and guidance. It is evident that they genuinely care about their clients and strive to build long-lasting relationships based on mutual success.
In conclusion, I wholeheartedly recommend Future Link Group to anyone seeking exemplary service and innovation. Their commitment to excellence, combined with their customer-centric approach and visionary strategies, make them a trusted partner for businesses of all sizes. Thank you, Future Link Group, for exceeding my expectations and delivering exceptional results!
First and foremost, their dedication to customer satisfaction is unparalleled. The level of professionalism, promptness, and attention to detail displayed by the Future Link Group team is truly commendable. They went above and beyond to ensure that all my queries were addressed promptly and thoroughly, making me feel valued and understood as a customer.
Lastly, I must highlight the exceptional level of support I received from Future Link Group. Their team was readily available to address any concerns or issues that arose, providing timely solutions and guidance. It is evident that they genuinely care about their clients and strive to build long-lasting relationships based on mutual success.
In conclusion, I wholeheartedly recommend Future Link Group to anyone seeking exemplary service and innovation. Their commitment to excellence, combined with their customer-centric approach and visionary strategies, make them a trusted partner for businesses of all sizes. Thank you, Future Link Group, for exceeding my expectations and delivering exceptional results!
Rob P
Energy Recruitment Agency
"We are an internationally working recruitment agency working with contractors living and working both in the UK and abroad. We have worked with Futurelink since we were established and they have consistently provided excellent support to our contractors. Payment processing times are faster than other umbrella companies that we work with support is clearly a priority to them. I would have no hesitation in recommending Futurelink to any other potential clients. I’d like to pass on my thanks to Andrew, Craig, Daniela and Wojciech and the rest of the team for all their hard work."
Chris S
Project Manager
"Just a quick message to thank yourselves for the service I am getting from you! Every email or problem is replied to and resolved almost immediately, couldn't ask for a better company to be doing my payroll. I have used a few over the years and this is second to none.Would like to thank Daniela and the 2 Gemmas for their help. Would recommend Futurelink to anyone - Keep up the good work!"
Neal F
Energy Recruitment Agency
"I find working with Andrew a pleasure. He is a fantastic representative for the Futurelink group, provides an efficient, speedy and quality service. Andrew is always available to assist with any questions or task and would recommend any agency using Andrew and the Futurelink group for umbrella services."
Craig P
Engineering Recruitment Agency
"Referrals aside you guys are head and shoulders above most umbrella companies I have worked with. Excellent customer service and your employees couldn’t be nicer or more accommodating. Liz in particular is always on hand to help."
Frank M
Security Recruitment Agency
“We at Gemini would like to thank you and your team for all your help and support in connection to payroll solutions. We find Futurelink Groups approach to be responsive to action when required with a courteous and bright manner – keep up the good work!”
Martin S
Offshore Surveillance Engineer
"Superb service! Prompt, reliable, quick responses to enquires. Would 100% recommend. Many thanks to the entire team."
Emanuele
Contract Worker
"I’d like to thank you Liz for your kind availability and professionalism. A breath of fresh air!"
Victoria K
Specialist Construction Company
"All is great our end, and always runs nice and smoothly, which is great."
James
Oil & Gas Consultant
"A massive 100% to all the team for the support shown.... That is great news to hear indeed….
Futurelink can’t thank you enough for the support..."
Ed C
Offshore worker
"When I am asked about a payroll company I always mention you guys….
I am just really happy with the service."
